• Clearly state the purposes for which we process personal data. We do this through this privacy statement;

• Limit our collection of personal data to only the personal data necessary for legitimate purposes;

• Retain the collection of personal data for as long as is necessary by the nature and content of the data;

• First ask for your explicit consent to process your personal data in cases where your consent is required;

• Respect your right to withdraw your consent to process your personal data;

• Take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;

• Respect your right to access, correct, or delete your personal data upon request.

• In this privacy statement, we explain which personal data we collect, how we use it, and for what purposes. We recommend that you read this carefully.

Use of personal data
By using our services and/or by providing it to us yourself, you leave certain data with us. This can include personal data. We only store and use the personal data that is directly provided by you, in the context of the execution of the agreement, a legal obligation, or when it is clear that it is being provided to us for processing. We use the following data for the purposes mentioned in this privacy statement:

• First and last name

• Gender

• Date of birth

• Address details

• Phone number

• Email address

• Payment details

• Other personal data that you actively provide, for example in correspondence or by phone
  

We process the above data for one or more of the following purposes:

• To process your registration and inform you of its progress;

• To communicate with you by sending electronic newsletters and/or mail;

• To answer your questions or handle your complaints via social media, email, mail, or phone;

• To include the necessary data in our accounting system for invoicing;

• To create coaching reports to better guide you during or in any subsequent process;

• Contact form and newsletter

We offer a newsletter to inform interested parties about our services. Each newsletter contains a link that allows you to unsubscribe. Only your first and last name and email address are added to the subscriber list with your explicit consent. This can be done by directly registering yourself via the website. If you fill out a contact form, intake form, or registration form on the website or send us an email, the data you provide will be stored for as long as is necessary based on the nature of the form or the content of your email to fully answer and handle it. If you participate in one of our events or contact us via the website, you give consent to add your email address to the mailing list. You can unsubscribe at any time.

Disclosure to third parties
Your data will not be shared with third parties without explicit consent. We will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. We sign a data processing agreement with organizations processing your data on our behalf to ensure the same level of security and confidentiality for your data. Additionally, social media buttons are included on our website. The administrators of these services collect your personal data through these buttons.

Security and retention
Alkhemi takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or if there are indications of misuse, please contact us at hello@alkhemi.care. Additionally, we will not retain your data longer than necessary. This means we retain the data as long as needed to provide the service you requested. The exception to this is data that we are required to retain for a longer period due to legal obligations.

Third-party websites
This privacy statement does not apply to third-party websites that are linked to this website. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend reading the privacy statement of these websites before using them.

Access and modification of your data
You have the right to view, modify, or delete your personal data. Additionally, you have the right to withdraw any consent for data processing or to object to the processing of your personal data by Alkhemi. You also have the right to data portability. This means that you can submit a request to receive the personal data we hold about you in a computer file, or to send it to another organization specified by you.

You can send a request for access, correction, deletion, data transfer, withdrawal of your consent, or objection to the processing of your personal data to hello@alkhemi.care. Of course, we are happy to assist you further if you have complaints about the processing of your personal data. If we cannot resolve the issue together, you also have the right to file a complaint with the privacy regulator, the Dutch Data Protection Authority.

Changes to the Privacy Statement
We reserve the right to make changes to this privacy statement. We recommend that you consult this privacy statement regularly so that you are aware of any changes. This privacy statement was last updated on 22-07-2023.

Contact information
For questions about our privacy policy, please contact us using the details below:

hello@alkhemi.care